Case Studies

State of DEI audit & strategy development
Challenge

Lack of understanding where the company is at in terms of DEI

Client

A fintech company specialising in smart payments

Company size

500 people

Objective

To measure the level of inclusion and assess status quo; design a strategy with concrete action points on how to deal with the most challenging points

Audience

An entire organisation

Approach

Kick-off workshop to collect relevant information with key stakeholders, 4 focus groups and 20 individual interviews, org policies & internal documents assessment as well as external assessment

80

page report on the status of DEI of the organisation with a detailed recommendations and action points
roadmap for the next

12

months
Inclusive Leadership and DEI Deep-Dive for Top Leaders
Challenge

Lack of awareness of challenges and benefits of DEI in an organisation

Client

Mobility services company

Company size

700 people

Objective

To upskill top leadership on the topic of Diversity and Inclusion and help them understand the benefits, challenges and the way forward in the organisation

Audience

Top management including
C suite (65 people)

Approach

4x2hr sessions (4 groups) on the topic of Inclusive leadership, unconscious bias, micro-aggressions and privilege, followed by Design thinking workshops and KPIs set-up

9.5

overall satisfaction rate from the training participants
by

54%

increased awareness & understanding of how unconscious bias affects decision-making process
Understanding of Unconscious Bias
Challenge

Underestimation of unconscious bias in recruitment and promotion processes

Client

An online travel agency and online marketplace for tour guides and excursions

Company size

1000 people

Objective

To raise awareness amongst the team leads of their unconscious biases and equip them with the tools and knowledge to overcome them in critical moments (i.e. when interviewing candidates and during promotion cycles)

Audience

Leadership teams across the company (65 people in total - 5 groups)

Approach

2x2 hr Unconscious bias dialogue/training

9.7

overall satisfaction rate from the training participants
by

64%

increased awareness & understanding of how unconscious bias affects decision-making process
Effective communication across cultures
Challenge

Conflicts and misunderstanding caused by differences in cultural values and expectations

Client

AI, Data and Engineering company, global leader in programmatic and real-time advertising technology and infrastructure

Company size

400 people

Objective

To upskill 150+ employees from 15 different countries across 10 global offices on cultural sensitivity and effective commu-nication across cultures

Audience

Junior, management and senior leaders across all departments

Approach

1 week intense communication across cultures & leadership training

9.4

overall satisfaction rate from the training participants
by

38%

increased awareness & understanding of the differences
Team building among diverse team members
Challenge

Internal, unsolved conflicts and challenges among team members with different backgrounds

Client

Leading Business School (MBA) in Germany (7th in Europe)

Company size

500 people

Objective

To introduce the concepts of communication across cultures, unintentional harassment and discrimination and develop skills in dealing with migroagressions

Audience

MBA students, Master students

Approach

10+ projects, currently a Visiting Lecturer Appointment (2021-2023). Lectures, training sessions, coaching sessions

9.8

overall satisfaction rate from the training participants.

42%

fewer conflicts reported and stronger community feeling compared to the previous years

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